Subscription Billing and Invoices

Invoice: You can download an invoice directly from your Campus account in the "My Account" > "My Subscription" > "My Invoices" section by clicking on the green download icon.

Proof of Payment: To request a proof of payment, please contact support directly at support@campus.coach or through the orange chat bubble at the bottom right of your screen from your Campus account.

Bank fees in addition to the subscription charge: Unfortunately, we don’t have control over this issue… On our side, we cover all possible bank fees with our payment provider (which takes more than 3% of the subscription cost). Over 95% of our other users don’t experience additional banking fees, so this is very rare. However, if you’re affected, we recommend contacting your bank directly. For reference, here is the pricing policy of Stripe (the provider used by more than 50% of platforms today): https://stripe.com/fr-ca/pricing#pricing-details

Updated on: 16/06/2025

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